Back on February 16, 2018 I saw on the evening news how Loblaws was offering a $25 rebate card for their part of the bread price fixing fiasco.
I had to have been one of the very first to apply. Mind you this was last February.
I waited patiently.
My neighbours were all receiving theirs.
Finally, after checking my blank “STATUS” over and over, I decided to inquire as to why it was taking so long.
Here is the first email ….sent May 16, 2018
My ID number is:
I even updated my address when I moved.
I emailed before and was merely told it could take up to 12 weeks.
My question is why have I not received a card when all my Neighbors received their cards weeks ago, many who registered long after I had
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|CAA – Loblaw Info||Thu, May 17, 12:03 PM|
Thank you for your email. Your registration is processing. We will contact you if additional information is needed. You may continue to monitor your registration status at the following path: https://www.loblawcard.ca/en/status.
Thank you for your email. Your registration is processing. We will contact you if additional information is needed. You may continue to monitor your registration status at the following path: https://www.loblawcard.ca/en/status
Wed, Jul 11, 3:50 PM
|Dear DANIEL VERNER (Registration ID WCB******):
The $25 Loblaw Card program was designed to pay customers quickly and directly, without requiring proof of purchase or forcing customers to wait for a class action lawsuit.
Our plan to distribute tens of millions of dollars is a natural target for fraudulent behaviour by others. We are asking for your help to protect your interests and make sure that the money we want to pay you actually lands in your hands.
We have received your registration and ask that you provide us information to confirm your identity – specifically and only your name and residential address. We ask that you please submit a scanned or photographed copy of any current documentation that shows your name and residential address. For example, a utility or cell phone bill will do. Please note that we do NOT need the account or customer numbers so you can cover up or remove the numbers in the copy of what you send us.
You can submit a copy of your documents one of two ways:
Submitted documents will be used only to confirm identity. Once received, they will be verified and destroyed.
We require documentation within 30 days of the date of this email to complete your registration. After 30 days your registration will be rejected. If you have any questions, please contact us via email at info@LoblawCard.ca.
Thank you for registering for a $25 Loblaw Card.
Thank you for your email. Your document has been received and will be reviewed. We will contact you if we need any additional information is needed. You may continue to monitor your registration status at the following path: https://www.loblawcard.ca/en/status
There are various triggers that might lead our administrators to ask for ID, like large numbers of registrations from a single address, multiple requests under a single or similar name, irregularities in a registration, and many others. We want to get money in the hands of our customers quickly. But, we want to make sure it’s actually landing in their hands.
This is part of the standard approach of administering a program like this one, which is why the registration form indicates that ID may be requested in some cases.
“So, it’s been over seven months since I applied for your rebate card.